Gym Policies

Gym Policies
Gym Policies

Weekly Booking System  
•⁠  ⁠Classes for the entire week open every Sunday at 12:00 (midday)  
•⁠  ⁠You can book your classes in advance through the Momence app

•⁠  ⁠You cannot book more than one class at the same time, overlapping bookings are not allowed
•⁠  ⁠Once a class is full, a waiting list will be available  


Waiting List – How It Works  
•⁠  ⁠Places from the waiting list are filled automatically  
•⁠  ⁠The first person to join the waiting list will be the first to be booked in if a spot becomes available  
•⁠  ⁠When you are moved from the waiting list into a class, you will receive an in-app notification  
•⁠  ⁠You will not be automatically moved in when someone makes a late cancellation

Important:  
If you are already booked into another class at the same time, the system will skip you and offer the spot to the next person on the waiting list.  
This ensures classes stay fair and avoids double bookings.


Booking Responsibly  
Please only book classes you genuinely plan to attend.

Overbooking and cancelling last minute prevents other members from training.  
If your plans change, it is your responsibility to cancel your booking as early as possible so someone else can take your place.

Being mindful of others helps keep the system fair for everyone


Cancellation Time Windows  
•⁠  ⁠Morning classes: cancel at least 10 hours before class start  
•⁠  ⁠Evening classes: cancel at least 3 hours before class start  

Cancellations outside these windows are considered late cancellations.

Penalties & Member Responsibility  
Each member is responsible for managing their own bookings and cancellations.

Late Cancellation
•⁠  ⁠1st time: warning via email  
•⁠  ⁠2nd time: €5 charge

No Show
•⁠  ⁠1st time: warning via email  
•⁠  ⁠2nd time: €5 charge

Penalties reset every month (at the start of your membership)


Please note: Any money collected from late cancellation or no-show charges will be donated to a local cat sanctuary.


The goal of these rules is accountability, fairness, and to give everyone equal access to classes... not profit.

Final Reminder  
•⁠  ⁠Book mindfully  
•⁠  ⁠Cancel early if plans change  
•⁠  ⁠Keep an eye on waitlist notifications  
•⁠  ⁠Respect the system and each other

Equipment

Having a clean and orderly space to workout is important to us, and so we kindly ask you to return equipment to where it belongs once you finish your workout, as well as take all your personal belongings with you once you’re done from using the gym.